Customer Advocate Management Trainee Job at Kia of Old Saybrook, New London, CT

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  • Kia of Old Saybrook
  • New London, CT

Job Description

Customer Advocate Management Trainee Whether you see yourself in sales, as a Sales Manager, Service Manager, Finance Manager, or a Used Car Manager, as a Customer Advocate manager in training, you can count on a career path with a clear beginning and an open end that’s full of opportunities. With training, development, mentoring, and a culture of promotion from within, you’ll always be progressing in your career. A come interview with a manager who started their career as a Customer Advocate.

  • $55,000-$750,000
  • Work with the latest technology
  • Health, Dental, and Vision insurance
  • Paid vacation time
  • 401 (k) with up to 5% employee contribution
  • Betterhelp online Therapy
Job Duties:
  • Navigate clients through the sales process, establishing trust and selling value throughout
  • Assist customers in selecting a vehicle by asking questions and listening carefully to their responses
  • Direct clients to online tools available for reviewing vehicle options, packages, features
  • Prepare & present demo vehicles so latest technology is enabled & ready for display (Bluetooth, navigation, green fuel options, hybrid tools, etc.)
  • Explain product performance and benefits
  • Describe all optional equipment available for customer purchase
  • Perform high-quality, professional, and knowledgeable presentation and demonstration of new/used vehicles
  • Work closely with Sales Manager on pricing tiers associated with different model & their respective technology options
  • Prepare email collateral for clients in anticipation of scheduled appointments, making sure clients are informed before they walk into the dealership
Job Requirements:
  • Bachelor Degree
  • Strong written and verbal communication skills
  • Able to build relationships with associates and clients, establishing long-term partnerships
  • Outgoing and inviting personality, able to establish trust quickly
  • Driven to achieve and to service clients

Job Tags

Full time, Traineeship,

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