Receptionist Job at Norman International Inc., La Palma, CA

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  • Norman International Inc.
  • La Palma, CA

Job Description

With 50 years of unwavering passion for quality, Norman Window Fashions is among the world's largest and well-respected manufacturers of window coverings. Our long-standing commitment to quality and craftsmanship have made us the number one choice for homeowners who demand only the best.

We are seeking a self-motivated receptionist who thrives in a professional business environment. This individual must have excellent communication skills and be highly organized in order to meet deadlines.

Duties will include but are not limited to:

  • Greet visitors and employees, assist with entry, and open doors as needed.
  • Manage all visitor interactions, including handling unscheduled visits professionally.
  • Ensure all visitors check in using the iPad Receptionist app and notify staff of their arrival.
  • Open and close the showroom daily.
  • Answer phones and transfer incoming calls to the appropriate department.
  • Develop a basic understanding of the company's product lines, internal order system, and website.
  • Respond to basic customer inquiries via phone.
  • Accept office deliveries and notify appropriate staff to receive product.
  • Assist with processing order templates and custom color swatches sent to La Palma.
  • Serve as a backup for monitoring and responding to new customer lead emails.

Requirements:

  • 1-2 years of receptionist experience preferred
  • Must be detailed oriented and have excellent follow-through skills
  • Must have outstanding communications skills (verbal and written)
  • General proficiency in Microsoft programs, i.e. Word, PowerPoint, Excel, Outlook, Teams
  • Excellent customer service skills
  • Excellent organizational skills
  • Able to multi-task with multiple priorities and deadlines

Benefits:

  • Will be eligible for benefits after 30 days of employment (Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance, etc.)
  • Paid Time Off and Paid Holidays
  • 401K with Company match after 1 year of employment

Job Tags

Full time, Temporary work, Work at office,

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