Job Description

Join Our Team as a Spa Attendant at Folklore Spa!

Are you ready to be a part of something special at one of the Hill Country's most anticipated new spa destinations? Folklore Spa, the brand-new spa under Whim Hospitality, is looking for enthusiastic Spa Attendants to join our team. If you have a passion for providing exceptional guest experiences and enjoy working in a relaxing environment, we want to hear from you!

About Folklore Spa:

At Folklore Spa, we believe in creating serene and rejuvenating experiences for our guests. Our goal is to provide a welcoming atmosphere where guests can unwind and indulge in self-care. As part of our team, you will play a vital role in ensuring smooth spa operations and enhancing our guests’ experiences.

Position Summary:

As a Spa Attendant, you will be responsible for maintaining cleanliness and organization throughout the spa facilities, assisting guests with their needs, and supporting the overall spa team in delivering high-quality services.

What You’ll Be Doing:

1. Facility Maintenance:
   • Ensure all areas of the spa, including treatment rooms, relaxation areas, locker rooms, and restrooms, are clean, organized, and well-stocked with supplies.
   • Regularly uphold cleanliness and sanitation standards in compliance with health and safety regulations.
2. Guest Assistance:
   • Greet and assist guests upon arrival, guiding them through the check-in process and answering any questions about the spa services and facilities.
   • Provide towels, refreshments, and other amenities to enhance the guest experience.
3. Support Spa Services:
   • Assist massage therapists and estheticians with room setup and preparation for treatments, ensuring all necessary tools and products are readily available.
   • Help maintain a calming atmosphere by ensuring the spa is quiet and peaceful.
4. Inventory Management:
   • Monitor inventory levels of spa supplies and report any shortages to the Spa Coordinator or Director.
   • Organize and manage storage areas to ensure supplies are accessible.
5. Health and Safety Compliance:
   • Follow all health, safety, and sanitation guidelines to ensure a secure environment for guests and staff.
   • Participate in training sessions related to safety protocols and emergency procedures.
6. Team Collaboration:
   • Work closely with other spa team members to ensure seamless service delivery.
   • Attend team meetings to discuss operations, guest feedback, and service improvements.
7. Continuous Learning:
   • Stay informed about spa services, treatments, and promotions to provide accurate information to guests.

What We’re Looking For:

• Education:
  High school diploma or equivalent; prior experience in a hospitality or spa setting is preferred.
• Experience:
  Experience in a customer service role, preferably within the wellness, spa, or hospitality industry.
• Skills:
  Strong customer service skills with a friendly and approachable demeanor. Ability to work well in a team environment and demonstrate flexibility.
• Personal Attributes:
  Detail-oriented, organized, and able to manage multiple tasks efficiently in a fast-paced environment while maintaining professionalism.

What We Offer:

Join the Folklore team at Whim Hospitality as a Spa Attendant and be a key player in creating a tranquil and luxurious experience for our guests! We offer competitive compensation of $16 per hour, plus gratuity, flexible scheduling, a comprehensive benefits package, and opportunities for professional growth in a supportive and collaborative atmosphere.

Whim Hospitality is an equal-opportunity employer committed to diversity, equity, and inclusion.

If you’re excited about providing outstanding service and creating memorable guest experiences, apply now to join our team at Folklore Spa!

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